Making an Informed Buying Decision
Where should I go and what do I need done when my vehicle needs servicing?
Most of us hate the idea of taking our vehicle for any kind of maintenance let alone when you need something repaired. Keeping your car in tip-top shape through regular maintenance can help you lower lifetime repair costs, improve fuel economy and ensure that you enjoy many years of safe reliable motoring and in most cases a higher resale value. Here are three things you should take into consideration when choosing a repair facility.
1. How do I know if I am dealing with a reputable repair facility?
Most reputable repair facilities will provide you with a written estimate that outlines what is required and what is suggested. They will also take you out to your car and show you what they intend to service or replace and the reasons why.
It is also important when getting an estimate, especially over the telephone, that you ask not only the cost of the part but also the cost to install the part.
A Minute Muffler specialist will always provide you with a written estimate outlining what is required and the cost of each part and service. One of our trained technicians will take you out to your vehicle and show you what needs to be done and explain why and you can even watch us do the work. Best of all, it will never cost you more than your written estimate. No surprises!
2. What kinds of parts are being installed on my car?
Not all products are the same. Understanding the difference in part quality is important because, like most things in life, the better the quality the longer it will last and the better it will perform. Your decision should be made based on your driving habits and how long you intend to keep the car. Remember inexpensive solutions can, in the long run, cost you more, as cheap replacement parts usually wear-out sooner.
Minute Muffler understands that choosing the right solution and replacement part can be difficult. That’s why we will take the time to explain the differences in performance of the various replacement parts we offer. You have the opportunity to choose the right options that will suit your driving habits and budget.
3. What is my guarantee?
All reputable service facilities will provide you with a written guarantee that specifies what is covered and for how long. A good guarantee will tell you the service facility cares, that they have installed quality parts and stand behind their work.
Minute Muffler guarantees every part and every service in writing. We stand behind our work and our job is not done until you are completely satisfied.